Shi Zha Tong visual guides 08 / Calls and personal data

Fake police exploit fear of being investigated

Multiple call transfers and forged documents can be parts of the same script.

Multiple call transfers and forged documents can be parts of the same script.
Conceptual illustration, not real people, a crime scene or investigative evidence.
  1. 1

    False notification

    Someone claims your identity was stolen or used for money laundering.

  2. 2

    Transferred calls

    Fake customer support transfers you to fake police and prosecutors.

  3. 3

    Demanding secrecy

    They prevent you from checking with family or bank staff.

  4. 4

    Taking control of assets

    They demand a transfer to a ‘safe account’ or an in-person handover.

Warning signs

Police and prosecutors do not tell you to give money to a supervised account or collector specified over the phone.

Protective action

Hang up. Find the agency’s number yourself or call 165 to check.

Open sources and scope

Based on official advice and cases. The four stages are simplified for teaching; roles and order differ between cases and do not establish wrongdoing by any particular person or service.

National Police Agency: fake police collecting valuables at home (new tab)

Survey and livestream scenarios include risk analysis. Citations do not mean official approval of every statement. Edited: 1 October 2026.