Shi Zha Tong visual guides 18 / Shopping and devices
Remote assistance: device control is not customer verification
Screen sharing and control permissions can expose financial information.
- 1
Support contact
Someone approaches you about an order, refund or support.
- 2
Installing software
They send unfamiliar software or links.
- 3
Granting access
They persuade you to share your screen or allow remote control.
- 4
Sensitive actions
They watch verification codes or guide financial transactions.
Legitimate software can be misused. Permissions should match a necessary purpose.
Refuse device control by strangers. If you already acted, contact your bank and 165.
Open sources and scope
Based on official advice and cases. The four stages are simplified for teaching; roles and order differ between cases and do not establish wrongdoing by any particular person or service.
Third Special Police Corps: collaboration requiring unknown imaging software (new tab)Survey and livestream scenarios include risk analysis. Citations do not mean official approval of every statement. Edited: 1 October 2026.