Shi Zha Tong visual guides 02 / Scam operations
How fragments of your data support an impersonation
Knowing your name and transactions does not make someone genuine customer support.
- 1
Obtaining data
Leaks or deceptive forms expose personal information.
- 2
Combining records
Names, bank details and purchase information are linked.
- 3
Targeted impersonation
Real details are quoted to gain trust.
- 4
Requesting action
Someone posing as support asks for verification codes or a transfer.
A caller who knows your details may still be an impostor.
Hang up and contact the original retailer or bank yourself.
Open sources and scope
Based on official advice and cases. The four stages are simplified for teaching; roles and order differ between cases and do not establish wrongdoing by any particular person or service.
First Special Police Corps: common scam tactics and prevention (new tab)Survey and livestream scenarios include risk analysis. Citations do not mean official approval of every statement. Edited: 1 October 2026.